ReadyServicePro

ReadyServicePro — Privacy Policy

Effective Date: February 24, 2026 Last Updated: February 24, 2026

UserBuilders LLC ("Company," "we," "us," or "our") operates ReadyServicePro (the "Service"). This Privacy Policy explains how we collect, use, and protect information when you use our Service, including our website, web widgets, voice agents, scheduling tools, and related features.

We respect your privacy and are committed to being transparent about our data practices. Please read this policy carefully.

1. Information We Collect

In the course of providing the Service, we may collect the following types of information:

Information You Provide Directly:

  • Account registration information (name, email address, phone number, business name)
  • Business details you configure within the Service (services offered, pricing, availability, service area)
  • Communications you send to us (support requests, feedback)

Information Collected Through AI-Powered Features:

  • Information provided by your customers during interactions with our AI-powered chat widgets or voice agents (such as name, phone number, email, address, and description of service needs)
  • Scheduling and appointment details
  • Conversation logs and transcripts generated during AI interactions

Information Collected Automatically:

  • Device and browser information (browser type, operating system, device type)
  • IP address and approximate location
  • Usage data (pages visited, features used, timestamps)
  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect solely for the following purposes:

  • To provide and operate the Service — including processing lead intake, scheduling appointments, and powering AI-driven interactions on your behalf.
  • To maintain and improve the Service — including diagnosing technical issues, analyzing usage patterns, and enhancing performance and reliability.
  • To communicate with you — including responding to support requests, sending service-related notices, and providing account updates.
  • To ensure security — including detecting fraud, preventing abuse, and protecting the integrity of the Service.

We do not sell, rent, or share your personal information or your customers' information with third parties for their marketing purposes. We do not use your data or your customers' data to train AI models. Your data is yours.

3. How We Share Information

We may share information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who help us operate the Service (such as cloud hosting providers, communication platforms, or scheduling integrations). These providers are contractually obligated to use your information only as necessary to provide services to us and are bound by confidentiality obligations.
  • Legal Requirements: We may disclose information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When you close your account, we will delete or anonymize your data within a reasonable timeframe, except where retention is required for legal, accounting, or compliance purposes.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, remember your preferences, and understand how the Service is used. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

We do not use cookies for advertising or cross-site tracking purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt out of receiving non-essential communications from us at any time.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is being collected and how it is used.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your personal information. We do not sell your personal information.
  • The right to non-discrimination for exercising your privacy rights.

To submit a CCPA request, please contact us using the information in Section 11.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

UserBuilders LLC Email: privacy@readyservicepro.com Website: https://readyservicepro.com